Prior

Return Merchandise Authorization Request Form

Before returning products to Prior Scientific, you must obtain a RMA (Return Merchandise Authorization number). Please fill out the form below and a Prior representative will contact you shortly in regards to your request. Alternatively, you can fill out the RMA form here and then return it to uksales@prior.com. 

It is important that any returned goods must be accompanied by a decontamination form. If this form is not present we will be unable to process your return. The form is available here.  

Please note: All fields marked with an asterisk (*) are required fields.

If you do not get a reply within three working days to your RMA request, please email uksales@prior.com.


Return Shipping Address:

*Company/Customer: 
*First Name:  
*Last Name:  
*Email: 
*Phone:  
*Address:  
*State/Province:  
*Zip/Postal Code:  
Country:
Company/Customer:
First Name: 
Last Name: 
Email: 
Phone: 
Address: 
State/Province: 
Zip/Postal Code: 
Country:
*Product Model: Serial Number:
Product Model:Serial Number:
Product Model:Serial Number:
Product Model:Serial Number:
Product Model:Serial Number:
Product Model:Serial Number:

Please provide information if known:

Dealer purchased from: 
PO#: 
Sales Order#: 
Invoice#: 
Approx. Yr Sold: 
Software Being Used: 
Software Version: 
 
Problem Reproducible:
Problem Intermittent:
*Description of Problem in as Much Detail as Possible: 
Any Other Comments: