Customer Support

Prior Scientific is dedicated to provide the best customer service in the industry and we look forward to fulfilling all your current optical and automation product requirements. Prior offers customer support via telephone and email while also providing a wide array of manuals and installation instructions for immediate download.

Telephone & Email Support

UK +44 (0) 1223 881711 Please use the form below
Germany, Austria, Switzerland +49 (0)3641 675 650 jena(at)
Japan +81 3 5652 8831  info-japan(at)
USA, Canada, Mexico and South America 800-877-2234  info(at)
United Kingdom +44 (0) 1223 881711


Please use the form below



Rest of World +44 (0) 1223 881711

Please use the form below

Specific technical questions should be addressed to technical support

For the Americas please contact American technical support.

If the form below does not appear to be working, please contact uksales(at)


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